![]() They do, you will need to contact our CustomerĬare Advisors to discuss and process your amendments. Have booked a Third Party Experience and wish to amend your booking, you will need toĬheck whether the Third Party Terms permit you to make amendments to your booking. Once you have placed an order for a MHUK Experience, you cannot amend the order. Revised delivery date will be notified to you when we agree the amendments to your That we will be able to meet your requirements within the original delivery date. Please note orders for personalised products cannot be amended.Īlthough we will do our best to accommodate amendments to orders, we cannot guarantee The products you have ordered you will need to cancel your order (as set out below). Shows as ‘Out for Delivery’, a product order cannot be amended and if you no longer want Whilst the order status is ’Ordered’ amendments can be made by contacting us. Product orders can only be amended whilst the order status is stated to be ‘Ordered’. If they do, you will need to contact our Customer Care Advisors to discuss and process your amendments. If you have booked a Third Party Experience and wish to amend your booking, you will need to check whether the Third Party Terms permit you to make amendments to your booking. Any revised delivery date will be notified to you when we agree the amendments to your order. Please note orders for personalised products cannot be amended.Īlthough we will do our best to accommodate amendments to orders, we cannot guarantee that we will be able to meet your requirements within the original delivery date. ![]() Once the order status shows as ‘Out for Delivery’, a product order cannot be amended and if you no longer want the products you have ordered you will need to cancel your order (as set out below). The customer is responsible for shipping charges in the event that you want to exchange the item.Product orders can only be amended whilst the order status is stated to be ‘Ordered’. an item is defective or damaged product). The buyer bears all charges associated with returning the item. ![]() It must also be in its original packaging. The item is not to be used and must be in exactly the same condition in which it was purchased. If you haven't received your item within the 30 days period, we're not able to issue a refund or an exchange. In rare cases, we may need to make a backorder. We only dispatch items that are currently in stock. Those that aren't are identified as such and when you add them to the cart, they'll show up with the $0.00 amount. The estimated delivery time ranges from 3 to 7 days. The majority of orders are shipped today within 24 hours. Orders that contain more than 1 item will be processed at the time allocated to each item.īefore shipping Our team will carry out thorough checks on the products you ordered. Warehouses and distribution centers are located in Asia, as well as the USA. Our commitment to become the largest online retailer around the globe is demonstrated by this. We ship to hundreds of thousands customers every day from a variety of nations. Your products will be subjected to a thorough examination and will be securely packaged before being delivered. ![]() Our warehouse staff will package everything according to the specifications we offer. We offer a wide range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL.
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